Shipping policy

Shipping parcels up to 30 kg
Parcels weighing up to 30 kg are shipped within Germany with our shipping partner DPD. The shipping costs are calculated and shown during checkout.

Shipping of pallets over 30 kg
Orders weighing more than 30 kg are shipped on pallets. The following scales apply to the shipping costs:
1 pallet (one-way): 74.00 Euro
2 pallets (one-way): 146.00 euros
3 pallets (one-way): 184,00 Euro
4 pallets (one-way): 229,00 Euro
5 pallets (one-way): 278,00 Euro
6 pallets (one-way): 326,00 Euro
The number of pallets depends on the total size and weight of the products ordered. The exact shipping costs are displayed in the checkout.

Adjustment of the shipping costs
If special conditions or agreements result in more favourable shipping costs, this will be checked by our internal sales department and the shipping costs adjusted if necessary. In such a case, you will be informed in advance and receive an updated invoice.

Delivery times
Delivery time within Germany: Usually 2-5 working days, unless otherwise stated.

Shipping outside Germany
For deliveries abroad, please contact our customer service. The shipping costs will be calculated individually and communicated to you in advance.

Value added tax
All prices in our online shop are inclusive of VAT.

Payment methods
We offer the following payment methods: [List of payment methods].

Online dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can access at
https://ec.europa.eu/consumers/odr/

Right of cancellation
Further information on the right of cancellation and the corresponding deadlines can be found here:
Cancellation policy